Shipping policy

This website is operated by The Secret Garden LLC. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms
You must be at least 18 years old or have permission from a parent or guardian to use this site.
You agree not to use our products for any illegal or unauthorized purpose.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
We are not responsible if information on this site is not accurate, complete, or current.

3. Products and Services
All products are subject to availability.
We reserve the right to modify or discontinue products at any time without notice.
We do our best to display product colors and images accurately, but we cannot guarantee your screen will display them exactly.

4. Pricing and Payments
Prices are subject to change without notice.
We accept payments through Shopify Payments and PayPal.
You agree to provide current, complete, and accurate purchase and account information.

5. Shipping
We ship within the United States and internationally.
Shipping times may vary depending on your location.
We are not responsible for delays caused by carriers or customs.

6. Returns and Refunds
All sales are final.
We do not accept returns or exchanges.
If your order does not arrive or arrives damaged, please contact us at info@thesecretgarden.studio and we will review your case.

7. Intellectual Property
All content on this site, including images, branding, and design, is the property of The Secret Garden LLC and may not be used without permission.

8. Limitation of Liability
We are not liable for any damages that may result from the use of our products or website.

9. Changes to Terms
We reserve the right to update or change these Terms at any time.

10. Contact Information
For any questions, please contact:

info@thesecretgarden.studio
The Secret Garden LLC
Illinois, United States